About this page

This page deals with how I handle your data; what data I collect, how I collect it and how I process it.

I deal with this in two sections: One for visitors to this website and one for existing or possible clients.

Who I am

My name is Jim Daly. I trade as Glic I.T.

My address is Alasty, Straffan, Co. Kildare, Ireland.

You may contact me on 087-2223552 or at jim@glicit.ie

Website Visitors

Cookies

There are no cookies used on this website.

Contact Form

This website does not hold any personal data (name, address, telephone number) of anyone who completes the contact form.

If you have completed the contact form and subsequently wish to have your details removed from my email system let me know.

Existing and Potential Clients

Information I hold about you and your business

I do not collect any health-related information, nor do I intentionally collect information from children under the age of 13.

Before you become a client you may furnish me data such as login credentials so that I can research and quote for your project. If you decide not to use my services all your data will be deleted.

When you become a client I will request data from you such as billing information and system credentials (i.e. usernames, passwords, system URLs). It is likely I will also create new system credentials.

In certain cases I will need temporary access to financial systems you use such as PayPal or Stripe. While I will purge this information once the task is complete I will also recommend you change your passwords.

How I use this information

I will use credentials provided and created to carry out the required work for you. I will use your billing information to send you my invoices.

Where it is stored

The nature of the Internet is such that I cannot guarantee or warrant the security of any information you transmit to or by me via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, I have taken all reasonable steps to protect your personal data.

I store your system credentials in encrypted format using a premium password manager database called LastPass. Access to this is via a two-factor login and only on accredited devices. LastPass also permits me allow a third party shielded-access to a system such as a website dashboard. Shield means they can use but cannot view the actual credentials. LastPass parent LogMeIn is approved under the EU-U.S. Privacy Shield for data storage outside the EEA.

I also store data in files on Dropbox. This is a security measure in case of local hardware failure. Data on Dropbox is encrypted and access is via a two-factor login. Dropbox is approved under the EU-U.S. Privacy Shield for data storage outside the EEA.

I use Zoho Invoice for billing purposes. Data on Zoho is encrypted and access is via a two-factor login. Zoho is approved under the EU-U.S. Privacy Shield for data storage outside the EEA.

Disclosure

I will only pass on your information when I am obliged to by Irish or European law. Examples of recipients in this case are An Garda and the Revenue Commissioners.

I will not share your information with any other organisations for marketing, market research or commercial purposes.

I will only share your data with a third party such as a specialist subcontractor or technical support agent with your explicit consent. Where possible I will use a tool like LastPass above to shield your credentials from them.

Your rights

Under the GDPR you have the following rights as an individual:

  • obtain details about how your data is processed by me;
  • obtain copies of personal data that I hold on you;
  • have incorrect or incomplete data corrected;
  • have your data erased by me, where, for example, I have no legitimate reason for retaining the data;
  • obtain your data from me and to have that data transmitted to another organisation (Data Portability);
  • object to the processing of your data by an organisation in certain circumstances;
  • not to be subject to (with some exceptions) automated decision making, including profiling.

Version Information

This is a work in progress. It was last updated on 24 May, 2018.

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